Terms of service

Terms of Service

Overview

Welcome to Zell-Em Branding. Throughout the site, the terms “we”, “us”, and “our” refer to Zell-Em Branding. We operate this store and website, providing all related information, content, tools, products, and services (collectively, the “Services”) to you, the customer, conditioned upon your acceptance of all terms, conditions, and policies stated here.

Zell-Em Branding is powered by Shopify, which provides the e-commerce platform that allows us to offer these Services to you.

By visiting our site or purchasing from us, you engage in our Services and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional policies referenced herein. Please read these Terms carefully. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Section 1 - Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are responsible for ensuring that any minor dependents using this site under your supervision do so with your consent.

To access certain features or make a purchase, you may be required to provide information such as your email address, billing, and shipping details. You warrant that all information provided is accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Section 2 - Our Products

We strive to display our products as accurately as possible. However, we cannot guarantee that your device’s display of any color or texture will be accurate.

Specifications: Product descriptions and pricing are subject to change at any time without notice.

Limitations: We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.

Discontinuation: We reserve the right to discontinue any product at any time.

Section 3 - Orders and Accuracy of Billing

Your placement of an order is an offer to purchase, which we may accept or decline at our discretion. We must receive and process payment before an order is accepted.

Cancellations: Please review your order carefully; we may be unable to accommodate cancellation requests once an order is processed.

Resale: You represent that your purchases are for personal or internal business use and not for unauthorized commercial resale or export.

Section 4 - Prices and Payment

Prices for our products are subject to change without notice. Unless otherwise stated, posted prices do not include taxes, shipping, or customs charges. You agree to provide current, complete, and accurate purchase and account information for all transactions.

Section 5 - Shipping and Delivery

Shipping and delivery dates are estimates only and are not guaranteed. Zell-Em Branding is not liable for delays caused by carriers, customs processing, or events beyond our control. Risk of loss and title for items pass to you upon our delivery to the carrier.

Section 6 - Intellectual Property

All content included in the Services—such as text, graphics, logos, images, and software—is the property of Zell-Em Branding, its affiliates, or its licensors and is protected by intellectual property laws. You may use the Services for personal, non-commercial use only. Any unauthorized reproduction or distribution is strictly prohibited.

Section 7 - Relationship with Shopify

Zell-Em Branding is powered by Shopify. You acknowledge that Shopify provides the platform but is not responsible for the sales transactions between you and Zell-Em Branding. You agree to release Shopify from any claims or liabilities arising from your transactions with us.

Section 8 - Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon our intellectual property rights; (d) to harass, abuse, or discriminate; (e) to upload viruses or malicious code; or (f) to interfere with the security features of the Service.

Section 9 - Disclaimer of Warranties; Limitation of Liability

The Services and all products delivered to you are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall Zell-Em Branding, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of the Services or any products procured using the Services.

Section 10 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Zell-Em Branding is headquartered.

Section 11 - Contact Information

Questions about the Terms of Service should be sent to us at sales@zell-em.com.

Zell-Em Branding

Zell-Em Group House

Snowdon Road, Lytham St Annes

FY8 3FR

Email: sales@zell-em.com

Phone: 01253 345287

Registration No: 00720285